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Email Notification of Ticket Changes

Trac supports basic notification for ticket changes using email.

Email notification is useful to keep users up-to-date on tickets/issues of interest, and also provides a convenient way to post ticket changes to a dedicated mailing list. Note: As an example, this is how the Trac-tickets mailing list works.

Disabled by default, notification can be activated and configured in trac.ini.

Receiving Notification

When reporting a new ticket or adding a comment, enter a validing email address in the reporter, editor or cc field. Trac will automatically send you an email when changes are made to the ticket.

This is useful to keep up-to-date on an issue or enhancement request that interests you.

Configuring SMTP Notification

Config Options

These are the available options for the [notification] section in trac.ini.

• smtp_enabled: Enable notification.
• smtp_server: SMTP server used for notification messages.
• smtp_from: Email address to use for Sender-headers in notification emails.
• smtp_replyto: Email address to use for Reply-To-headers in notification emails.
• smtp_always_cc: List of email addresses to always send notifications to. Typically used to post ticket changes to a dedicated mailing list.
• always_notify_reporter: Always send notifications to any address in the reporter field.

Either smtp_from or smtp_replyto (or both) must be set, otherwise Trac refuses to send notification mails.

Example Configuration

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See also: TracTickets, TracIni, TracGuide