Version 1 (modified by DanWilson, 16 years ago)

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Questions about errors are asked and answered on the Model-Glue mailing list only. Please do not use Twitter to initiate support for errors, they will be ignored. To diagnose an error happening on your machine, we need good, detailed information like:

  • The URL of the request
  • Where the webroot is
  • Which webserver you are using
  • The FULL error trace, including all templates .....

The list goes on. Read more at section Required information if an error has occurred ¶: http://docs.model-glue.com/wiki/FAQs/WhatInformationShouldIProvideForTheMailingList

This information is necessary to help us understand the particulars of your situation and allow us to provide the most timely support. Model-Glue is run on love and volunteers so we want to make sure we use our time effectively. If you post an error on the list and do not provide this information, you will be pointed to this article.